COMM 292 Chapter 8: OB Ch.8 (c) Alyssa Leung
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COMM 292 Full Course Notes
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Power: a capacity that a has to influence the behaviour of b, so that b acts in accordance with a"s wishes. A has coercive power over b if a can dismiss, suspend of demote b (assuming b values his/her job) Legitimate power legitimate power: power that a person receives as a result of his/her position in the formal hierarchy of an organization acceptance by members of an organization of the authority of a position. Referent power referent power: influence based on possession by an individual of desirable resources or personal traits. Admiration of another and a desire to be like that person --> that person will have power of you. Eg coaches, teachers reason why celebrities are paid millions of $ to sell certain products. Evaluating the bases of power people will respond in one of three ways: commitment (person is enthusiastic, shows initiative and persistence in request, compliance (goes along with request -- minimal effort and little initiative) iii.
