ISYS111 Study Guide - Final Guide: Data Management, Information System, Knowledge Management

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Week 1:
- Information systems (IS): interrelated components working together to collect,
process, store and disseminate information to support decision making,
coordination and control in an organisation (hardware, software, data, people,
process)
- Information technology (IT): computer-based tool that people use to work with
information to support the information and processing needs of an
organisation (hardware, software, data)
- Data: collection of facts
- Information: collection of data
- Knowledge: collection of information
- Computer-based IS (CBIS):
- Impact of IT in organisations and society:
o IT reduces the number of middle and top managers because it helps
managers be more productive
o Change the manager’s job because it changes how managers make
decisions
o Employees at work: loss of identity, health and safety, opportunities for
people with disabilities
Week 2:
- Porter’s 5 competitive forces:
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- Business strategies:
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- Characteristics of effective business IT alignment:
Week 3:
- Types of networks:
o Computer network: system that connects computers and other devices
via communications media so that data and information can be
transmitted among them
o Local area network (LAN): connects communications devices in a
limited geographical area such as a building
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Document Summary

Information systems (is): interrelated components working together to collect, process, store and disseminate information to support decision making, coordination and control in an organisation (hardware, software, data, people, process) Information technology (it): computer-based tool that people use to work with information to support the information and processing needs of an organisation (hardware, software, data) Internet vs intranet vs extranet vs world-wide web: Business intelligence (bi): applications, technologies and processes for gathering, storing, accessing and analysing data to help business users make better decisions. Data management challenges: how they are addressed, high quality data is: accurate, complete, timely, consistent, Entity relationship (er) diagrams: accessible, relevant, concise. Knowledge management: process that helps organisations manipulate important knowledge that part of organisation"s memory; usually unstructured data. Social computing: it that combines social behaviour and information systems to create a digital social context that has value. Concentrates on improving collaboration and interaction among people through user-generated content.

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