BUSI 2101 Study Guide - Final Guide: Bounded Rationality, Classical Conditioning, Stress Management
Document Summary
Implicit contract: defines the unwritten agreements about what the employee will do in change for what the employer will do. Psychological contract: an individual"s beliefs, shaped by the organization, regarding the terms and conditions of a reciprocal change agreement between individuals and their organization. Inadvertent: both parties are willing and able to fulfil their role in the exchange but a misunderstanding lead one party to act at odds with the interests of the other party. Disruption: both parties are willing, but outside circumstances make it impossible for one or both parties to fulfill their end of the contract. Breach: one party refuses to honor the contract despite being able to do so. Maslow"s hierarchy of needs: physiological, safety, love/belonging, esteem, self- Equity theory: employees evaluate what they receive from a job in relation to what they contribute. Expectancy theory: assumes that motivation is linkage of three concepts; the effort- performance expectation, the performance-outcome expectation, and the valence of the reward.