COMMERCE 1BA3 Midterm: Organizational Behaviour - Midterm Notes

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 1BA3
• Professor: Teal Mc Ateer

Document Summary

Organizations: social inventions for accomplishing common goals through group effort. Organizational behaviour: the attitudes and behaviours of individuals and groups in organizations. Types: individual: micro, group: mezzo, organization: macro. P people, e environment, t technology, s strategy & structure. S situation, t thinking, r response. D demands, r resources, s stress. Effects of stress: physiological (heart beat) and psychological (anxiety) and behavioural (increased nicotine, alcohol, risky behaviour). Step 2 desired state (switch the desired state) (be very clear where you want to be in certain time) Step 3 magnitude of the gap and close it. Step 4 measure the change and start again. 1st view point classical/traditional views: early 1900s, high specialization in labour. 2 theories: bureaucracy: do (cid:449)hat (cid:455)ou(cid:859)(cid:396)e told. Ma(cid:454) we(cid:271)e(cid:396)(cid:859)s ideal t(cid:455)pe of o(cid:396)ga(cid:374)izatio(cid:374) that i(cid:374)(cid:272)luded a strict chain of command, detailed rules, high specialization, centralized power, and selection and promotion based on technical competence: scientific management: stop gross inefficiencies, work standards, non humanistic.