COMMERCE 1BA3 Final: 13-Environment-Strategy-and-Technology-TEXTBOOK
10 Mar 2017
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Relevant inputs might include sick patients and na ve intern. Desired outputs include healthy people and experienced doctors. Crucial inputs include scrap metal and energy. The degree of discretion granted to workers. Technology: the activities, equipment, and knowledge necessary to turn organizational inputs into desired outputs. The inputs that are transformed by the technology come from various segment of the organization"s environment. The outputs that the technology creates are returned to the environment. Different parts of the organization rely on different technologies, just as they respond to different aspects of the environment as a whole. Technology can be defined, conceptualized, and measured in different ways. The key factor that differentiates various technologies is the routineness of the transformation task that confronts the department or organization. Technological routineness is a function of two factors: The technology becomes less routine as exceptions increase. Technology becomes less routine as problems become more difficult to analyze.
