COMMERCE 1E03 Study Guide - Final Guide: Quality Management, Teijin, Outlet Store

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Document Summary

Managers" roles are evolving: managers must practice art of getting things done thru organizational resources, most managers tend to be progressive. Tend to guide, motivate, train, support employees rather than telling them what to do: future mangers will need be more globally prepared. Functions of management: managers give direction to their organizations, provide leaders, must deal with conflict resolution, create trust in atmosphere and help create work-life balance, planning. Anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives: organizing. Designing the structure of the organizational and creating conditions and systems in which everyone and everything work together to achieve common goal: leading. Creating a vision for the organization and guiding, training, coaching and motivating others to work well to achieve common goal: controlling. Establishing clear standards to determine whether an organization is progressing toward its goals and objectives, rewarding people for doing a good job, acting if not.