COMMERCE 2KA3 Final: Commerce 2KA3 Final Exam Study Guide
16 Apr 2018
School
Department
Course
Professor
Document Summary
Investments in infrastructure account for between 25-50% of it expenditures in large firms. In financial services, it investment is well over half of capital investment. It management services that plan and develop the infrastructure, coordinate with the business units for it services, manage accounting for the it expenditure, and provide project management services. It standards services that provide the firm and its business units with policies that determine which information technology will be used, when, and how. It education services that provide training in system use to employees and offer managers training in how to plan for and manage it investments. It research and development services that provide the firm with research on potential future it projects and investments that could help the firm differentiate itself in the marketplace. Five eras: general-purpose mainframe and minicomputer computing, personal computers, client/server networks, enterprise computing, cloud and mobile computing.
