COMMERCE 2MA3 Study Guide - Midterm Guide: Business Case, Due Process, No Surprises

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Set of related policies/practices that work to benefit and retain the employee: goal based definition. Attempts to improve productivity as well as improve individual employee goals: integrated definition. Policies/practices that influence the employee"s actions, attitude and performance. Major hrm responsibilities: analyze work and design jobs, recruit, selection, legal compliance, prepare employees for jobs (talent management/development, support/evaluate performance, reward/motivate employees, create positive work environment (labour relations, h+s) Who does hrm: depends on size of company, all managers, hr professionals. Ability to succeed without sacrificing responsibility internally and externally. Physical, financial, intangible: human capital, social capital, customer capital, intellectual capital. Shift from manufacturing + agriculture to service and telecomm. Virtual teams, increased tech skills, flatter organizational systems: evolution of hr. Hr plays pivotal role in meeting these challenges. Transition from administrative hr to strategic hr: ethical issues in organizations. Many decisions need to be made in the moment. Belief that ethical implications of a decision are not noticeable at the time.