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Final

COMMERCE 3S03 Chapter Notes - Chapter 11: MicromanagementExam


Department
Commerce
Course Code
COMMERCE 3S03
Professor
Frances L Tuer
Study Guide
Final

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1. 3 Rules for
Boss
Management
Rule #1: Understand your boss
Rule #2: Employ Specific Tactics
Rule #3: Understand yourself
2. 4 Attitudes
towards
authority
1. Counter-dependence
2. Over-dependence
3.Independence
4.Interdependence
3. Alienated
Rule #3: 5
Types of
followers
Independent, critical thinker
- passive in the organization
- often effective followers who have
experienced setback and obstacles or even
broken promise's from their superiors
-often cynical
-think independently but do not particpate in
developing solutions problems they see
- complain about their boss without having
constructive feedback
4. Be a
Resource
Rule # 2:
Employ
Specific
Tactics
- tell the boss your strengths & weaknesses
- undertsand your boss's pressures
-zig where the boss zags
-come up with the solutions, not just the
problems
5. Build a
relationship
Rule # 2:
Employ
Specific
Tactics
- learn to listen
-ask for feedback
-find things to complement
-tell your boss of your accomplishments
6. Conformist
Rule #3: 5
Types of
followers
dependent, uncritical
- participates actively, but doesn't use critical
thinking skills
- carries out orders regardless of the nature of
the request
- concerned only with avoiding conflict
7. Counter-
dependence
(4 Attitudes
towards
authority )
is an exaggerated and distorted attempt at
self-reliance
Trust in self : High
Trust in Others : Low
Approach to Boss: Rebel; sees as a problem
psychological perspective : deep-seated
aversion to being assisted or supported by
anyone, it is an compensation for weakness
- go out of there way for independence
traits: usually criticizes bosses as
incompetent or worthless, can't develop a
respectful and trusting relationship with their
boss
8. Effective
Rule #3: 5
Types of
followers
independent, critical thinker
- active in organization
- mindful of the affect of their behaviours on
achieving organizational goals
- behave the same towards everyone & do
not try and avoid risk or conflict
-capable of self management
9. Help your
boss be a
good boss
Rule # 2:
Employ
Specific
Tactics
- initiate discussion of the boss's needs and
goals
- do a good job
- ask for advice and assistance
- tell the boss what you think
-confront the boss when necessary
10. Independence
(4 Attitudes
towards
authority )
individual who has developed a sense of
self worth and a healthy attitude of self-
reliance
Trust in Self: high
Trust in others: Moderate
Approach to boss: "takes positive action"
Secure children turn in to independent adults
don't continually seek for attention or
approval
3S03 - Chapter 11: Managing Your Boss
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