COMMERCE 3S03 Study Guide - Final Guide: Hierarchical Organization, Positio, Ities
Document Summary
Performance management is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with strategic goals of the organization. Managing performance means keeping everyone moving in the same direction and accountable for attaining specific results that help the company meet its overall goals. 3), on the other hand, means a manager focuses on providing personal support, involvement, and recognition to people while paying little attention to the structure and operational needs of the work. A quadrant 2 manager would be focused on both work and people fairly equally, and a quadrant 4 manager would not be focused on either. Quadrant 1 works best when people are not mature enough to work on their own, for example. A high focus on relationships in quadrant 3 is effective on an assembly line where work is highly structured but the interpersonal needs of people are not met.