PSYC 241 Study Guide - Job Performance, Expectancy Theory, Making Money
5 Sep 2013
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Document Summary
A majority of people would continue to work if they won million in a lottery. Industrial/organization (i/o) psychology: the study of human behaviour in the workplace. In changing the lights, coffee breaks, number of work days, etc. increased productivity in the workplace, no matter what the change was. Hawthorne effect: the finding that workers who were given special attention increased their productivity regardless of what actual changes were made in the work setting. Black and hispanic applicants receive interview ratings only slightly lower on average than their white counterparts. There is a slight tendency to favour attractive applicants over non-attractive. The quality of an applicant"s handshake and whether it is accompanied by eye contact predicts how highly he or she will be rated by a real interviewer. The higher their expectations, the more time they spent recruiting" rather than evaluating" and the more likely they were to make a favourable hiring decision.
