SOCY 303 Study Guide - Midterm Guide: Job Satisfaction, Gender Role, Proletariat

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Reflection review: monopolization of knowledge and inter-professional conflict. Dentistry and dental hygience: performing professional work. Process-based understanding: professionalizing ambulance workers (mccann et al. , 2013), contested professionalization project. Informal blue-collar professionalization providing good care for people who are injured, quality, making own decision not about education and skills. Imp autonomy that dentists gave dental hygienist is what created the conflict. Shifting expertise (what do dental hygienists do?) Authority and status connected to gendered skills required to perform professional work. Pierce (1996) rambo litigators: today, performing professional work. Process-based understanding: advancing emotional labour, framing an ethnographic study of the legal profession, performing professional work, context. Gender: a routine, methodical, and recurring accomplishment (p. Emergency 4: emotional labour (el) in professional work, what is emotional labour? (hochschild 1983) Trying to convince others that you are happy and that they have authority over you. The management of feeling to create a publicly observable facial and bodily display (p. 7)

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