GMS MIDTERM EXAMINATION
Chapters 1, 2, 3, 6, 13.
GMS 200 MIDTERM
Your midterm examination will be written in class this week.
Please bring your laptops only.
The midterm will be based on Chapters 1, 2, 3, 6, 13.
Chapter 6: Planning Processes
Chapter 1: Introducing and Techniques
Management Steps in the planning process
Planning, Leading, Organizing,
Globalization Strategic and Tactical Plans
Competitive advantage Operational plans
Integrity and ethical leadership at all Forecasting
levels Contingency planning
Sustainable development Scenario planning
Natural environment protection Benchmarking
Consumer protection Goal Setting
Great goals are SMART:
Human rights Set specific goals.
Organizations are open systems Make sure goals are measurable.
Who are managers and what do they
do? Ensure goals are attainable.
Four functions of management. Goals must be referred to regularly.
Mintzberg’s 10 Managerial Roles. Goals must be timely.
Katz’s Essential Managerial Skills Management by Objectives (MBO)
Chapter 2 Management Learning from Past to
Major branches in the classical approach to management- Hawthorne, Taylor, Fayol, Weber, Gilbreth,
Follett, McGregor, Maslow, Argyris (Adult Personality).
Chapter 3: Global Dimensions of Management
Resource supplies, product markets, and business competition are worldwide, rather than local
Management in organizations with business interests in more than one country
Types of market entry strategies:
Foreign Direct Investment is building, buying all, or buying part ownership of a business in
another country. • Insourcing
Types of direct investment strategies:
• Joint ventures
• operates in a foreign country through co-ownership by foreign and local partners
• Global strategic alliances
• a partnership in which foreign and domestic firms share resources and
knowledge for mutual gains.
• Foreign subsidiaries
• Regional Economic Alliances
• NAFTA – North American Free Trade Agreement
• EU – European Union
• SADC – Southern Africa Development Community
• Transnational corporation
• The shared set of beliefs, values, and patterns of behaviour common to a group of
• Confusion and discomfort a person experiences in an unfamiliar culture.
• Tendency to consider one’s own culture as superior to others.