GMS 200 Study Guide - Final Guide: Hawthorne Effect, Small Business, Henri Fayol

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Vikraman Baskaran

Document Summary

Continuous learning- refers to the ability to continually develop and improve one"s skills and knowledge in order to perform effectively and adapt to changes in the workplace. Globalization- the worldwide interdependence of resource flows, product markets, and business competition that characterize our economy. Ethics- code of moral principles that set standards of conduct of what is good and right , as well as bad and wrong . Organizations- a collection of people working together to achieve a common purpose. Provide goods and services of value to customers and clients, and seek to serve society. Quality of work life (qwl)- an indicator of the overall quality of human experiences in the workplace. Planning- the process of setting objectives and determining how best to accomplish them. Benefits of planning: improves focus and flexibility, improves action orientation, improves coordination and control, improves time management. Objectives and goals- identify the specific results or desired outcomes that one intends to achieve.