GMS 200 Study Guide - Midterm Guide: Geert Hofstede, Mary Parker Follett, Cognitive Style

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Raoomair

Document Summary

Diversity: differences in race, cultural, gender, age, religious. Completive advantage: wal-mart example: they have a wide variety of goods and the have good convenient hours. Ethics: code of moral principles good or bad decisions. Integrity and ethical leadership at all levels: sustainable development, consumer protection, human rights. Organizations are open systems: composed of interrelated parts that function together to achieve a common purpose. Interact with their environments: transform resource inputs into product outputs (goods and services) Line managers: takes care of various functions in the organization (sales, hr) Functional managers: responsible for a single area or activity within an organization. How a manager interacts with other people: monitor, disseminator, spokesperson, figurehead. How a manager uses information and decision making negotiator disturbance handler resource allocator entrepreneur. Information and knowledge basic linkages: knowledge worker: someone whose value to the organization rests with intellect. Intellectual capital shared: knowledge that can be used to create wealth.