GMS 200 Study Guide - Final Guide: Jeffrey Pfeffer, Collegehumor, Knowledge Worker

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

Efficient but not effective no wasted resources goals not achieved: performance effectiveness, performance efficiency is the measure of goal accomplishment refers to the use of resources. Political trends environment: sustainable business, sustainable innovation meets the needs of customers and protects the well being of our natural creates new products reducing environmental impact. Stakeholders and the specific environment: specific or task environment, stakeholders, value creation, competitive advantage, strategic positioning includes the people and groups of which the organization needs are the persons affected by an organization is the creation of value for and satisfying needs of stakeholders allows an organization to deal with market forces better than competitors occurs when an organization does things different from its competitors, costs, quality, delivery, flexibility. A bureaucracy is an efficient form of organization based on: logic, order and authority: max webber"s bureaucratic organization definition follows as, clear division of labour, clear hierarchy of authority, formal rules and procedures, impersonality, careers based on merit.