[GMS 401] - Final Exam Guide - Comprehensive Notes fot the exam (49 pages long!)

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Payman Ahi

Document Summary

The set of activities that creates value in the form of goods and services by transforming inputs into outputs. Activities creating goods and services take place in all organizations. Output could be tangible (good) or a service. In manufacturing firms, the production activities that create goods are usually obvious. Forecasting, capacity planning, scheduling, inventory management, quality assurance, employee motivation and location (where to locate the facilities) Inventory management managing blankets and items on the plane, catering food for passengers: quality assurance passengers are satisfied, crew is top notch, employee motivation incentives, promotions and overall satisfaction, location flight routes, airport locations. Tracks how well the organization is doing. To learn how people organize themselves for productive enterprise: om is one of the 3 major functions of any organization. It is integrally related to all the other business functions. To learn how goods and services are produced. Services economic activities that typically produce an intangible product.