GRA 630 Study Guide - Final Guide: Piece Work, Vocational Rehabilitation, Employee Assistance Program
9 Dec 2015
School
Department
Course
Professor
Document Summary
Workplace skills & capabilities (fig 5. 2: personal management skills: Resolve: characteristics of training programs that allow learns to gain knowledge & apply it, characteristics of trainers = knowledgeable, enthusiastic good communicators, common goal of training programs today is behaviour. Phase 3: implementation: sample training & development methods, on-the-job training (proper): Improved with planning & coaching of training staff: apprenticeship training. What"s the gap between need/have: often initiated as a result of, mergers/acquisitions, succession planning, technological change, re-engineering, restructuring/downsizing. Formal education combined with ojt: simulation, e-learning, on-the-job experiences, seminars & conferences, case studies, role playing. Phase 4: evaluating the training: coaching, mentoring, understudying, job rotation, lateral transfer, special projs, action learning, staff meetings, planned career progressions. 2: programs should improve learning, affect behaviour, & improve bottom-line performance, ways of evaluating, reactions (asking, learning (testing, behaviour (training transfer, results (roi & benchmark)
