HTH 503- Final Exam Guide - Comprehensive Notes for the exam ( 107 pages long!)

• School: Ryerson University
• Department: Hospitality and Tourism Management
• Course: HTH 503
• Professor: amritabhalla

Document Summary

Profit-sharing, result-oriented performance appraisal & employee security have strong relationship w/ accounting measures of performance (return on asset & equity) High-performance (comprehensive employee recruitment & selection procedures, incentive compensation & performance management system, extensive employee involvement & training) have + relationship w/ turnover, productivity & corporate financial performance (gross rate of return on capital) Scientific management: concern for production: process of scientifically analyzing manufacturing processes, reducing production costs & compensating employee based on performance level. Human resources movement: concern for people & productivity- evolutionary phases. Phase 1- early 1900"s: personal administration, hiring, firing, payroll/benefits processing. Phase 2-1930"s to 1950"s: scientific management movement: gain momentum, increase operational efficiency, increase union liaison, compliance with new laws, human relation movement: orientation, performance appraisal, employee relations. Phase 4-1990"s to present: every line manager must possess basic hr skills: human-capital life cycle- selection. & assimilation into org. , capabilities development & transition out of org: help achieve strategic objectives.