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Ch 3.pdf

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Human Resources
MHR 405
Kristyn Scott

Chapter Three Perception and PersonalitySection 1 factors that influence perception and how to manage our perceptions in the work placeSection 2 characteristics that shape our personality and the influence of these characteristics have on our interpretation of the workplace situationsIntroduction to perception and personality in the workplaceMartin Seligmans book Learned Optimism suggests how we perceive a situation can influence our behavioural response to situations He distinguishes between traits exhibited by an optimistic person and those exhibited by a pessimistic person suggesting that anyone can learn how to be more positive in their interactions by identifying and using many of the strengths and personality traits we already posses such as humour kindness and generosityconcept he calls aslearned optimisimOptomists are more successful at work and in schoolSocial perception and why it is important in the workplacePerception involves the way we view the world around us Involves 5 senses Primary vehicle through which we come to understand ourselves and our surroundingsSocial perception is the process of interpreting information about another personFactors that influence our perception of others pg 691Characteristics of ourselves as perceiverFamiliarity doesnot always mean we are accurate about our perceptionsAttitude eg doubting womens ability to negotiateMood we remember more positive impressions Cognitive structures an individuals pattern of thinking allows individual to perceive multiple characteristics of another person rather than attending a few traitsSelfconcept when we think good of ourselves we think good of others2Characteristics of target person we are perceivingPhysical features height weight estimated age race and gender Loud person dresses outlandishly Physical attractiveness influences favourabilityVerbal communications topics tone accent and make judgments based on inputNonverbal communications eye contact facial expressions body movements and posture are all deciphered by perceiver in an attempt to form an impression of the target Intentions of the target are inferred by the perceiver wwwnotesolutioncom
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