MHR 405 : Ch 3.pdf

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Kristyn Scott

Document Summary

Section 1: factors that influence perception and how to manage our perceptions in the work place. Section 2: characteristics that shape our personality and the influence of these characteristics have on our interpretation of the workplace situations. Introduction to perception and personality in the workplace: martin seligman"s book learned optimism suggests how we perceive a situation can influence our behavioural response to situations. Social perception and why it is important in the workplace: perception involves the way we view the world around us. Primary vehicle through which we come to understand ourselves and our surroundings: social perception is the process of interpreting information about another person. Intentions of the target are inferred by the perceiver. www. notesolution. com: characteristics of situation in which the interaction takes place, strength of situational cues; discounting principle: assumption that an individual"s behaviour is accounted for by the situation.