FINAL EXAM
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Department
Information Technology Management
Course
ITM 100
Professor
Ron Babin
Semester
Fall

Description
Chapter 1 IT for Business and Business ProfessionalsWhy IS Matters Information Systems are very important in daily life without these systems your life would be significantly differentEx Do you know anyone without a cell phone or anyone who refuses to use the ATM Organizations that ignore the impact of technology and information systems when doing business will likely be at risk Consumers have adopted the internet less than a decade information systems can take hold of usersEx social media Facebook and Twitter did not even exist before 2004 and 2006 can you imagine yourself without them todayOrganizations and individuals must keep up with rapid technology changes or risk becoming obsolete Rate of technology change is greater today than ever before and it will be more important to keep up with those changes Information technology as a part of any IS impacts all business disciplines accounting marketing etc In todays work environment its impossible to do knowledge work without technologycomputers Internet mobile phones desktop sharing video conferences etcMoores Law1965 Gordon E Moore cofounder of Intel observed a trend in technologyKnown as Moores law law states that computing power doubles every 18 months Moores law means more performance and decreasing costs technology improves at an average rate of 1 percent per weekIncreases of 1115 per quarter depending on the number of days and weeks in any quarterIT and Knowledge Work ITISKey enabler to all organizations and impacts all business disciplines technology is essential to keep the pace with competitors knowledge work involves Discoveryanalysistransformation deploymentcommunication of data Information and Knowledge impossible to do knowledge work without technology What is an Information System IS An information system IS is an organized collection of people information business processes and information technology IT designed to transform inputs into outputs in order to achieve a goal Information systems enhanceknowledgedecision making problem solvingcommunication and coordination work Information System Components 1 Input Items entered into a system to transform them into outputsEx Friends contact information email phone number address into your contact list 2 Process A series of one or more steps used by a business to transform inputs into outputsEx save to contact database 3 Output The end result of a process Information is the result of the transformation processing of data From an organizational perspective the output of a process is a product or a serviceEx alphabetical list of friends and their contact information so that you can access it to make phone calls send emails etc you can also group friends together and name the group 4 Data raw unorganized factsEx a list of friends who might be interested in a trip on during spring break 5 Information processedorganizedtransformed data that is useful toa personEx confirmed list of friends interested in the spring break trip with potential trip locations 6 Knowledge information plus human experiences and judgmentEx friends agree on one location could possibly get a group discount on the trip 7 System A recognizable whole that consists of a collection of interrelated parts that interact with each other to transform inputs into outputs to achieve a goalEx transactional systems algorithms function on websites to rank it 8 People People or organizations that have both an interest in and an influence on the creation implementation or operation of an ISEx friends add comments to the website about what locations they like 9 Information Technology The physical components typically hardware software and connectivity that makes up an IS Technology enables processes to perform the steps they were designed to accomplishEx function on the website for your friends to rank the trip locations in order or preference 10 Decision A choice made from one or more alternatives to follow or avoid some course of actionEx number of votes received11 Business Value A positive return on the investment of resources that is created through the effective and efficient integration of an organizations people information information technology and business processesEx efficiently coordinated your friends to select a location for spring break can use this process to keep friends updated and count down to the break What is Information Technology IT Information technology IT is a collection of toolshardware software and connectivitythat enable individuals or businesses to achieve their goals IT helps to achieve business goalsThe Productivity ZoneCreated at the intersection of people process and technology
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