INT 907 Study Guide - Final Guide: Problem Solving, Plans
1
Module 3 Notes – Successful Teams
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¦ CHARACTERISTICS)OF)SUCCESSFUL)TEAMS)
Biech’s!article!(2001)!presents!a!model!for!building!teamwork.!!
§ She!discusses!ten!characteristics!of!
successful!teams.!
Traut&(2008)&clusters&characteristics&of&high&performance&teams&into&8&categories,&
including:&
Participative!leadership!
Alignment!on!purpose!
Task!focus!
Shared!responsibility!
Innovation!
Problem!solving!
Communication!
Responsiveness!
the!Canadian!Health!Services!Research!Foundation!has!compiled!a!synthesis!report!(June!
2006)!of!research!documents!and!findings!from!key!informant!interviews!with!researchers,!
experts!and!decision!makers!on!teamwork!in!healthcare.!They)identify)that:!
Teams!work!most!effectively!when!they!have!a!clear!purpose;!good!communication;!
coordination;!protocols!and!procedures;!and!effective!mechanisms!to!resolve!
conflict!when!it!arises.!The!active!participation!of!all!members!is!another!key!
feature.!Successful!teams!
recognize!the!professional!and!personal!contributions!of!all!members:!promote!
individual!
development!and!team!interdependence;!recognize!the!benefits!of!working!
together;!and!
see!accountability!as!a!collective!responsibility."!
!
a!report,!titled!Enhancing!Interdisciplinary!Collaboration!in!Primary!Health!Care!in!Canada!
(2005,!p.!8),!cites!that!several!themes!emerged!from!literature!regarding!elements!needed!
for!effective!teambuilding!and!functioning,!including:)
!
Shared!vision,!values!and!philosophy!
Trust!and!mutual!support!
Shared!decision-making!
among!all!care!providers!
Effective!communication!
Education!and!professional!development!to!enable!team!members!to!work!
effectively!in!a!
collaborative!environment!
Shared,!clear!understanding!of!team!members’!roles!and!responsibilities!
Document Summary
Biech"s article (2001) presents a model for building teamwork. She discusses ten characteristics of successful teams. Traut (2008) clusters characteristics of high performance teams into 8 categories, including: Responsiveness the canadian health services research foundation has compiled a synthesis report (june: of research documents and findings from key informant interviews with researchers, experts and decision makers on teamwork in healthcare. Teams work most effectively when they have a clear purpose good communication coordination protocols and procedures and effective mechanisms to resolve conflict when it arises. The active participation of all members is another key feature. Education and professional development to enable team members to work effectively in a collaborative environment. Shared, clear understanding of team members" roles and responsibilities. Adequate resources an essential foundation for all aspects of participation and partnerships. Without trust, decisions won"t be made, work will not get done, and all the joy and fun of working together will be drained from the group. (roberts, 2004).