ITM 750 Study Guide - Midterm Guide: Project Plan, Rational Unified Process, Scope Creep

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 750
• Professor: Bharat Shah

Document Summary

Chapter 1: introduction: quality management include quality metrics, checklists, quality control charts, pareto diagrams, fishbone diagrams, program managers provide leadership and direction for project managers heading the projects withing a program. Chapter 2: systems thinking = holistic view, systems analysis = problem-solving approach, matrix structure = ppl report to functional and one other project manager. Chapter 3: pm process groups: burndown chart shows the cumulative work remaining in a sprint on a day by day basis, initiating process include defining and authorizing a project or project phase. And controlling process group through the activities of scope validation and scope control: the project time management knowledge area maps to the monitoring and. Management knowledge area: the project cost management knowledge area maps to the planning process group through the activities of estimating costs and budget determination, the project stakeholder management knowledge area maps to the. Project integration management: creating sprint backlog is part of the planning process of the scrum.