MHR 523 Study Guide - Midterm Guide: Nominal Group Technique, Delphi Method, Job Analysis

• School: Ryerson University
• Department: Human Resources
• Course: MHR 523
• Professor: Danielle Lamb

Document Summary

Human resources management (hrm): the management of people in organizations to drive successful organizational performance and achievement of the organization"s strategic goais. Human capital: the knowledge, education, training, skills, and expertise of an organization"s workforce. Organizational culture: the core values, beliefs, and assumptions that are widely shared by members of an organization. Human rights legislation: jurisdictions specific legislation that prohibits intentional and unintentional discrimination in employment situations and in the delivery of goods and services. Discrimination because of association: denial of rights because of friendship or other relationship with a protected group member. Undue hardship: the point to which employers are expected to accommodate employees under human rights legislative requirements. Harassment: unwelcome behaviour that demeans, humiliates, or embarrasses a person and that a reasonable person should have known would be unwelcome. Sexual coercion: harassment of a sexu al naturethat results in some direct consequence to the worker"s employment status or some gain in or loss of tangible job benefits.