MHR 523 Study Guide - Final Guide: Cognitive Dissonance, Performance Appraisal, Job Performance

• School: Ryerson University
• Department: Human Resources
• Course: MHR 523
• Professor: hughes

Document Summary

Learning organization an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights. Orientation a long-term, continuous socialization process in which employee and employer expectations or obligations are considered. Training a short-term, discrete efforts in which organizations impart information and instructions in an effort to help the recipient gain the required skills or knowledge to perform the job at adequate levels. Procedure for providing new employees with basic background information about the organization the job. Helps reduce first day jitters and reality shock foundation for ongoing performance management improved productivity improved retention levels and reduced recruitment costs. Socialization the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behavior that are expected by the organization. Helps clarify the organization"s expectations of an employee regarding his / her job, thus helping to reduce the new employee"s first-day jitters and reality shock (cognitive dissonance)