MHR 523 Study Guide - Midterm Guide: Due Process, Continuous Testing, Ageism

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Diversity: diversity is the variation of social and cultural identities among people existing together in a defined employment or market setting. 1. social and cultural identity; 2. employment and market systems; 3. geographic scope of employment market settings. *2 problems with diversity: (mentioned in cox reading: diversity is a potential performance barrier: effects. Communicationconfilictcommittment: diversity as a value-added activity: improves problem solving, creativity and innovation, flexibility, marketing strategies, quality of personnel. * there is a crucial distinction between merely having diversity in the workforce and developing the organizational capacity to leverage diversity as a resource. Increasing diversity presents a double-edged sword; hence the challenge of managing diversity is to create conditions that minimize its potential to be a performance barrier while maximizing its potential to enhance organizational performance. Diversity is measured by how well the company achieves its recruitment and development goals. Due process and equal treatment of all employees. Pressure on employees that important differences among them do not count.

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