PSY 102 Midterm: Midterm Notes.docx
Document Summary
Consumer feedback: productivity: is the quantity and quality od work performance, with resource, performance effectiveness: is an output measure of task or goal utilization considered. accomplishment. goal accomplishment, performance efficiency: is an input measure of resource cost associated with. Resource utilization: general environment: composed of economic, legal-political, technological, socio-cultural, and natural environmental conditions. Legal policies (l): philosophy objectives of political party running the government. Natural environment (n): nature and conditions of environment. Decisional rules: uses information in decision making. Line managers are responsible for work activities that directly affect. Staff managers use the technical expertise to advise and support the organization"s outputs. efforts of line workers. Functional managers are responsible for a single area of activity. General managers are responsible for more complex units that include many functional areas. Administrators work in public and non-profit organizations: quality of work life (qwl): is the overall quality of human experience in the workplace.
