BUS 272 Study Guide - Final Guide: Job Satisfaction, Impression Management, Ingratiation

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Power a capacity that a has to influence the behaviour of b, so that b acts in accordance with. Dependence b"s (cid:396)elatio(cid:374)ship to a whe(cid:374) a possesses so(cid:373)ethi(cid:374)g that b (cid:396)e(cid:395)ui(cid:396)es. A person can only have control over you, if you depend on them therefore dependency is key to power. Coercive power - power that is based on fear: ex. if boss can dismiss, suspend or demote. Reward power power that achieves compliance based on the ability to distruibute rewards that others view as valuable: can be financial or nonfinancial. Legitimate power power that a person receives as a result of his or her position in the formal hierarchy of an organization. Is broader than the power to coerce and reward: ex. includes acceptance by members of an organization of the authority of a position. Expert power influence based on special skills or knowledge: ex. young people have increased technical knowledge vs baby boomers.