BUS 381- Final Exam Guide - Comprehensive Notes for the exam ( 48 pages long!)

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: Brent Lyons

Document Summary

Hr strategy: develop skills, attitudes, behaviors staff => org meet goals. Reactive: transactional business process, managers wait employee issues come before handle => symptoms overwhelming => fires + hr chaos add new policies, procedures to problems less devoted to planning, risk management cheaper, cost effective for small business. Motivate employees to deliver optimum performance (regular basis) anticipate problems in staffing levels and employee. Nationwide 530 stores, mall based wet seal and arden b, >7000 employees. March 2009: discriminate african american employee, nicole cogdell. Email: african american dominate huge issue. Barbara bachman (senior vp operations) inspection cogdell store and fired not fitting look (white clientele lighten up the stores , blond hair and blue eyes ) . 5 million payout, average quarterly slump of 5. 1% (avg. Samantha elauf: denied 2008, no right look => religious discrimination. A&f: elauf did not disclose religion at interview. June 1, 2015: u. s. supreme court rules against a&f.