COIS 1620 Study Guide - Midterm Guide: Viral Marketing, Peer Production, Crowdsourcing

• School: Trent University
• Department: Computing & Information Systems
• Course: COIS 1620
• Professor: Patrick Brian

Document Summary

Chapter 5 enabling organizational communication and collaboration using social media: the need for communication and collaboration. With employees, with departments, with subsidiaries, with business partners, with customers, with go(cid:448)er(cid:374)(cid:373)e(cid:374)t age(cid:374)(cid:272)ies . Collaboration - two or more people working together to achieve a common goal. Fluid collection of people: within and outside an organization. Groupware- class of software which enables people to work together more effectively. Electronic meeting system: a sophisticated software tool used to help group members solve problems and make decisions through interactive structured processes such as electronic: Intranet and employee (trent) (cid:862)pri(cid:448)ate i(cid:374)ter(cid:374)et(cid:863: customized web pages, virtual private networks for mobile connectivity. Advantages: real-time access to information and documents, enterprise search for content from internal sources, collaboration and coordination of business activities, employee portals for employee self-service. Allo(cid:449)s people to (cid:272)olla(cid:271)orate a(cid:374)d share i(cid:374)for(cid:373)atio(cid:374) o(cid:374)li(cid:374)e, shifti(cid:374)g the users" role fro(cid:373) passive consumer to active creator.