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HROD 317 Study Guide - Final Guide: Job Performance, Organizational Culture, Impression Management


Department
Human Resources and Organizational Dynamics
Course Code
HROD 317
Professor
Leighton Wilks
Study Guide
Final

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CHAPTER 8 – POWER
1. Power is
a. Capacity to influence others
2. Mohammed was a very good report writer, but a terrible speller, so he had to rely on Kelly, one of his coworkers, to help him
with this aspect of his reports. What type of relationship did Mohammed have with Kelly?
a. dependency
3. Power is
a. a function of relationship dependency
4. Which of the following is most important in the definition of power?
a. dependency
5. The most important aspect of power is
a. It is a function of dependency
6. Bases of power refers to
a. What the power holder gas that gives him or her power
7. If a person decides to employ a coercive base of power, he or she would be most apt to
a. Make things difficult for people
8. Keisha is considered to be an intimidating boss. It is well known throughout the organization that if you do something wrong
in her view, she will get angry and make things difficult for you. What type of power is Keisha exhibiting?
a. coercive
9. Gino is a very popular boss and his staff will “walk through walls” for him. What type of power does Gino possess?
a. referent
10. Yanni has been with the organization for 25 years; even though he hasn’t been promoted, he is held in high regard by co-
workers who ask for his ideas when trying to solve problems. It is agreed amongst his coworkers that “Yanni knows
everything and everything around here!” Yanni possesses
a. Expert power
11. Nicole is abrasive, but she is the boss and employees know she works hard and has earned her management position. When
she asks you to do something, you agree to do it because you know she has the right to. What type of power does Nicole
possess?
a. legitimate
12. Whenever someone in the department has to write a report about how to market a new product, they typically have to get input
from Jim. Because Jim deals with customers on a daily basis he knows what their concerns are and what they want from
company services. What is Jim’s dominant type of power?
a. information
13. Lisa works in the Human Resources Department, and everyone tries to do favours for her because she has the ability to give
special benefits to employees like free corporate tickets to hockey games. Lisa possesses
a. Reward power
14. People comply with ________ power because they fear negative outcomes if they don’t comply
a. coercive
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15. If a team leader decides to utilize an information base of power they would be most apt to
a. Have the data or knowledge that you need
16. The statement “That person has experience and knowledge that I can respect,” describes a person with what type of power?
a. expert
17. Your manager offers you a raise if you will complete additional work beyond the requirements of your job; he or she is
exercising
a. Reward power
18. Your physician has advised you to take a series of medications. You comply because of his or her ________ power.
a. expert
19. Mai grants power to a colleague whom she admires and aspires to be like; the power Mai has granted is
a. referent
20. What type of power base allows celebrities to demand millions of dollars to endorse products?
a. referent
21. Your colleagues at work are constantly talking about the vice president in your area. He is feared throughout the organization
as a ruthless man who is not to be “messed with”. It is necessary for you to bring him a report and you are very nervous about
having to deal with him. The vice president’s major base of power seems to be
a. coercive
22. Your colleagues at work are constantly talking about the vice president in your area. He is feared throughout the organization
as a ruthless man who is not to be “messed with”. It is necessary for you to bring him a report and you are very nervous about
having to deal with him. You know that the vice president has the authority to accept or reject your report. This is part of his
________ power
a. legitimate
23. Your colleagues at work are constantly talking about the vice president in your area. He is feared throughout the organization
as a ruthless man who is not to be “messed with”. It is necessary for you to bring him a report and you are very nervous about
having to deal with him. The base of power the vice president does not seem to have is
a. referent
24. The degree of dependency a person feels is inversely proportional to
a. Alternative sources of supply
25. In which instance will there be no dependency?
a. Empowering and sharing power
26. The ________ relationship can be seen in the power of occupational categories. In occupations where supply is low relative to
demand, compensation is more attractive
a. Scarcity-dependency
27. Jacques is the only employee in the department who has been with the company for more than one year. As a result, he is the
only one who knows what to do when unforeseen things happen. The other employees depend on him because the knowledge
that he has is
a. Scarce
28. The study of scarcity helps explain
a. how low-ranking members in an organization, who have important information, gain power
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