HROB 2010 Study Guide - Midterm Guide: The Sender, Proxemics, Fundamental Attribution Error

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Document Summary

Employer: right to modify employee work terms for legitimate business needs. Employee: right to be protected from harmful business practices. Canadian charter of rights and freedoms: basic rights for all canadians. Human rights legislation: protection from discrimination. Intentional discrimination: direct, differential or unequal treatment, indirect (3rd party, by association. Unintentional discrimination: constructive or systemic discrimination, embedded in policies with adverse impact on specific groups. Fundamental attribution error: the tendency to underestimate external factors and overstate internal factors when making judgments about others" behaviors. Global leadership and organizational behavior effectiveness (globe) research program identified nine dimensions on which national cultures differ. Some globe dimensions resemble hofstede"s dimensions: power distance, individualism/collectivism, uncertainty avoidance. Positive or negative feelings concerning objects, people or events. Refers to a system of shared meaning held by members that distinguishes the organization from other organizations. Creating and sustain culture: keeping a culture alive. Selection: identify and hire individuals who will fit in with the culture.