ADM 1300 : ADM Definitions.doc

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

A process of specifying the nature of a particular prob- lem or opportunity and selecting among available alter- natives to solve a problem of capture an opportunity. A process involving identifying a problem or opportunity, acquiring information, developing desired performance expectations, and diagnosing the causes and relation- ships among factors affecting the problem or opportuni- ties. A chance to achieve a more desirable state than the cur- rent one. A process involving generating alternatives, selecting the preferred solution, and implementing the decided course of action. A routine response to a simple or regularly occurring problem. A decision about a problem that is either poorly defined or novel. Established procedure for action used for programmed decisions that specifies exactly what should be done. The tendency for managers to let programmed activities overshadow non programmed activities. A seven-step model of decision making that represents the earliest attempt to model decision processes.