[ADM1300] - Final Exam Guide - Comprehensive Notes for the exam (38 pages long!)

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Gerard Brathwaite- Sturgeon

Document Summary

1. 1 working today describe the current workplace environment in canada? working today involves talent, diversity, globalization, technology, ethics and careers. People and their talents- what they learn, and what they do with it are the ultimate foundations of organizational performance. They represent what managers call intellectual capital (is the collective brainpower or shared knowledge of a workforce). The ultimate challenge of any organization is to combine the talents of many people, sometimes thousands of them in order to achieve a unique and significant result. Today"s workplace consists of knowledge workers (someone whose mind is a critical asset to employers). Workforce diversity (differences among workers in race, genders, age, ethnicity, religion, sexual orientation, and able-bodiedness) Prejudice- display of negative, irrational attitudes toward members of diverse populations. Discrimination- denies minority members the full benefits of organizational membership. Glass ceiling effect- an invisible barrier limiting career advancement of women and minorities. Globalization- worldwide interdependence of resource flows, product markets, and business competition.