ADM 1370 Study Guide - Midterm Guide: Conscientiousness, Job Satisfaction, Job Enrichment

• School: University of Ottawa
• Department: Administration
• Course: ADM 1370
• Professor: Umar Ruhi

Document Summary

Definition: organizational behaviour. (ob) is the field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviours of individuals and groups in organizations. How organizations can be designed/structured more effectively. Human resource management takes the theories and principles studied in ob and explores the nuts-and-bolts applications of those principles in organizations. Tud(cid:455) of o(cid:396)ga(cid:374)izatio(cid:374)s sta(cid:396)ted (cid:449)ith the i(cid:374)dust(cid:396)ial (cid:396)e(cid:448)olutio(cid:374) (cid:894)late (cid:1005)(cid:1012)(cid:1004)(cid:1004)(cid:859)s/ ea(cid:396)l(cid:455) (cid:1005)(cid:1013)(cid:1004)(cid:1004)(cid:859)s(cid:895) emergence of the factory. The contingency approach to management recognizes that there is no one best way to manage. The ge(cid:374)e(cid:396)al a(cid:374)s(cid:449)e(cid:396) to (cid:373)a(cid:374)(cid:455) of the p(cid:396)o(cid:271)le(cid:373)s i(cid:374) o(cid:396)ga(cid:374)izatio(cid:374)s is: (cid:862)it depe(cid:374)ds (cid:863) An appropriate management style depends on the demands of the situation. Integrative model of organizational behaviour (ob) (read textbook) Job performance consists of: tasks performance, employee behaviours that are directly involved in the production of goods and services, citizenship behavior, counterproductive behavior. How to identify task perf: many organizations identify task performance behaviours by conducting a task analysis.