HSS2102- Final Exam Guide - Comprehensive Notes for the exam ( 40 pages long!)

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Chapter 1 - human communication (readings page 2-19) (17/75) Additional - human communication and understanding your self (6/75) Chapter 2 - understanding your self (readings page 20-39) (18/75) Chapter 8 - exploring emotional intelligence (readings page 138-153) (15/75) Chapter 5 - verbal communication (readings page 82-101) (16/75) Communication: the process of using verbal and nonverbal messages to generate meaning within and across various contexts and channels: it is a mixed bag of verbal and nonverbal depending on circumstance. Context: the where, when, with whom, and under what circumstances you communicate (ie. to a classroom of 90 students on tuesdays in site) Culture: the characteristics, attitudes, and behaviours of diverse communications. Channels: transmitting messages via sight, sound, smell, taste, and/or touch. What we are working with when it comes to raw materials. Communication in your life includes personal, professional, educational, Source: encoder of the information - where the info originates. Receiver: decoder of the information - where the info is received.

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