RSM 100 Y1
Ethics in the Workplace
Ethics is the right or wrong.
1. Individual Ethics
Everyone has different values and moral standards
2. Managerial Ethics
The behavior that guide managers.
Behavior towards employees.
Behavior towards the organization.
Behavior towards other economic agents.
3. Assessing Ethical Behavior
1. Gather the factual information
2. Determine the most appropriate Morals
3. Make an ethical judgment based on the right or wrong of the policy.
4. Company Practices and Business Ethics
Within firms, there may exist a code of conduct, to ensure business ethics.
For a company to show ethical behavior, the most effective step is to demonstrate top
management at a high ethical level.
There can exist a CODE OF ETHICS or TEACHING WORKSHOP for ethics.
Corporate Social Responsibility: The way in which a business tried to balance its
commitments to organizational stakeholders.
1. Contemporary Social Consciousness
There have been changes in the way people view the responsibility of the businesses.
The businesses now should enhance the welfare of the society.
Now there are health warnings on cigarettes, or eco-friendly labels on green products. Areas of Social Responsibility
1. Air pollution
Carbon credit schemes, Kyoto Protocol
2. Water Pollution
Dumping waste into rivers
3. Land Pollution
Toxic wastes on agricultural land.
We need to recycle, use biomass, etc.
1. Rights of Customers:
Safe products, All relevant information about product, To be heard, To choose what to
buy, To be educated about purchases, Courteous service.
2. Unfair Pricing
Truth in advertising, The banning of counterfeit brands, Stopping stealth advertising,
Morally objective advertising.
1. A work environment that offers equal opportunities among all races, sex and other
2. A workplace that feels safe (no abusive managers or sexual harassment).
3. Hiring of “hard-core” unemployed shows commitment.