MGMT 2400 Study Guide - Final Guide: Role Conflict
8 Dec 2016
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Document Summary
Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groups. Problem-solving teams: 5-12 employees from the same department who meet weekly to discuss ways of improving quality, efficiency, and the work environment. Self-managed teams: 10-15 employees who take on many of the responsibilities of their former managers. Cross-functional teams: a group of employees at the same hierarchal level, but from different work areas, who come together to accomplish a task. Virtual teams: a team that uses computer technology to tie together dispersed members in order to achieve a goal. Role expectation how others believe a person should act in a given situation. Role conflict a situation in which an individual is confronted by divergent role expectations. Role ambiguity a person is unclear about his or her role. Role overload too much is expected of someone. Role underload too little is expected of someone and that person feels that they are not contributing.
