Business Administration 2257 Study Guide - Laser Cutting

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Role: ryan oliver, shareholder employee of adamac. Goals/objectives: focus on excellent customer service and high quality, avoid turning away customers, avoid outsourcing, increase capacity, minimize overtime hours. Limited capacity on high quality and customer service. Diverse client base: reduce seasonality and risk, no client is more than 10% of sales. Plenty of experience (parks: therefore we may have to turn away customers. High reliance on equipment: maintenance important to operations. Time: how much more can the owners handle if they are working ridiculous hours atm. Need to change locations therefore in case of another break-down increase costs. More hours: hiring and training new employees. Takes time to reach capacity: risk of industry decline. Incremental sales (1,613,750 * 55%) *40% or 55% Rent (24 hrs * 40 hrs/week * 50w/yr) + ,000 (1 per ft * 100,000sq/ft * 12 months) = Age of a/r = a/r/ average daily sales. = 355,025/365 * 736 days = 72, 583.

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