Business Administration 3300K Study Guide - Quiz Guide: Cadence Skill
11 Nov 2020
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Moo session 5: the discipline of teams katzenbach, smith: working groups vs teams. Team: small number of people with complementary skills who are committed to a common purpose, set of goals & approach for which they hold themselves mutually accountable. Teamwork: represents set of values that encourage listening and responding constructively to views expressed by others, giving others the benefit of the doubt, providing support, recognising achievement & interests of others. Working group: group of people working together with performance function of what members do as individuals; individual accountability is most important; not all groups are teams : commitment, purpose, goals. Purposing activity: exploring, shaping, agreeing on the purpose that belongs to them collectively and individually; continues throughout life of the team. 2. 2 performance goals: transforming broad management directives into measurable performance goals is first step in shaping a meaningful purpose & provides footholds for teams.
