Business Administration 3300K Study Guide - Quiz Guide: Six Sigma

• School: Western University
• Department: Business Administration
• Course: Business Administration 3300K
• Professor: Alexander Miller

Document Summary

Moo session 6: creativity & the role of the leader amabile, khaire: introdutction. One manages for creativity : drawing on the right minds, engage the right people, at the right times, to the right degree in creative work. 2. 3 open the organisation to diverse perspectives: innovation is more likely when people of different expertise share thinking, diversity enhances creativity. Multiple social identities: ex: people that are both asian & american, or woman & engineer. Identity integration: extent to which individual is comfortable integrating multiple identities. But when organisations focus on process improvement too much, innovation is hampered. 3. 1 map the phases of creative work: leader"s job: map out the stages of innovation & recognise the different processes, skills set, technology that each stage requires. Beginning stages: discovery stages free of any process management, free phase (six sigma geared toward reducing variability would kill this process)