Business Administration 3300K Study Guide - Quiz Guide: Offshoring, Cognitive Load, Information Technology Management
11 Nov 2020
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S8-im: a conjoint approach to understanding it application services. There are 10 underlying attributes of which the relative strengths in each context can be tested: it application services and outsourcing arrangement. Application service: all services associated with the acquisition, development, deployment of an it application: three options to organisations considering outsourcing it application services: 1) off-shoring 2) domestic outsourcing 3) using application service providers. Key difference between asp & traditional outsourcing: asps provide software as service while traditional provide software as a product: Asp: have responsibility for delivery of service, provide the application bundled with it infrastructure and support services; asp vendors owns software or licenses of it and provides to customer on subscription basis + applications are standardised/non-customised; one-to-many service. Traditional outsourcing (offshore, domestic): customers own software or its licensed, application is customised to customer, service is one-to-one; complex and long-term contracts. 2. 2 domestic vs offshore outsourcing: hosting of application internally, rather than renting application service (asp)
