Kinesiology 3398F/G Study Guide - Comprehensive Midterm Guide: Human Resource Management, Job Satisfaction, Professional Sports

• School: Western University
• Department: Kinesiology
• Course: Kinesiology 3398F/G
• Professor: Alison Doherty

Document Summary

Lecture 1: introduction to strategic human resource management. The distinguishing characteristics of sport combine to create a unique management environment for sport organizations: nature of sport. I(cid:374)i(cid:373)ita(cid:271)ilit(cid:455) (cid:894)(cid:272)a(cid:374)(cid:374)ot (cid:271)e dupli(cid:272)ated, (cid:858)o(cid:374)e of a ki(cid:374)d(cid:859)(cid:895) We do(cid:374)(cid:859)t k(cid:374)o(cid:449) ho(cid:449) good its goi(cid:374)g to (cid:271)e u(cid:374)til (cid:449)e (cid:272)o(cid:374)su(cid:373)e it. Intangibility (cannot be judged until it is used/experienced) All of these are combined with the diversity of sport: nature of sport organizations/industry. Organizations and people shaped by the environment in which the sport organization is located (geographic, cultural, political, economic) Government policy and legislation support, regulate or dictate activities in the public sector. Ie. dictated that in the public sector cannot discriminate. Non-profit and voluntary organizations face volunteer management challenges. Professional and commercial sport organizations must meet customer expectations and stakeholder demands: professional what does our customers want that come through the door. London knights commercial sector have to keep stakeholders happy and not necessarily the public.