[BU111] - Final Exam Guide - Ultimate 53 pages long Study Guide!

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1 Dec 2016
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BU111 Full Course Notes
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BU111 Full Course Notes
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Document Summary

6 major factors that organizations want to achieve. Companies use their strategy to achieve these 6 factors. The internal organization drives the company, it helps the strategy work. The external environment tries to ruin the strategy. Swot analysis, strengths and weaknesses (internal) opportunities and threats (external) The 6 critical success factors: achieving financial performance. The company"s performance depends on the industry and many other factors: meeting customer needs. Understand and anticipating what customers want, and giving it to them in the form of a product or service. Creating products/services that are consistently good and meet the value for the price paid. Changing in ways that add value to the company, advancements . Making employees happy and proud to work at the company, making the employees loyal. 6. creating a distinctive competitive advantage for the company. Being different from competitors in a positive way. The company"s vision communicates its purpose and values. Should be memorable and aligned with company values.