BU111 Study Guide - Final Guide: Pumpkin Pie Spice, Legal Personality, Corporate Social Responsibility
19
BU111 Full Course Notes
Verified Note
19 documents
Document Summary
On exam is social factors, poliical factors, economic factors, ime vale of money and technological factors. Criical success factors: achieving inancial performance, meeing customer needs, quality products and services, encouraging innovaion and creaivity, gaining employee commitment, creaing disinct compeiive advantage. Ethics are belief about what"s right and wrong. Business efects: are standards that guide managers in their work ex: Dons believe it is wrong to sell drugs. Corporate social responsibility: what it means to be responsible to its shareholders. Knowing what you have a right to do and what is right to do. Four approaches to ethical dilemmas: rights approach: follow the basics. Black and white laws: uilitarian approach: do the most good for the most people, fairness/jusice: distribute burdens and rewards equally, caring: people are responsible to one another. Four approaches to csr: obstrucionist stance: do as litle as possible and working to do as litle as possible, defensive stance: doing only what is required.
