[BU208] - Midterm Exam Guide - Ultimate 26 pages long Study Guide!
Document Summary
*note: midterm sunday november 6th 10:00 am 11:30 am, no lecture following the next day. Week 5: what do you mean you don"t like my style? . What is business communications: effective and efficient way to advance the day-to-day tasks involved in business dealings, requires a specific style that enables individuals to easily access information- clearly, completely and accurately. Why do we communicate: to connect. We communicate most successfully when we: consider the results we want, adapt our message to meet the needs of our audience (content, tone, style, medium) What are the two types of communication conventions: oral, nonverbal: Examples: face to face interactions, telephone, electronic and in-person meetings. Style: language, eye contact, facial expressions, body language. Examples: email memos and letters, hardcopy memos and letters, websites, internet, texts and social media. Style: concrete language, short sentences and paragraphs, white space, headings, bullets and lists. How is business communication different than non-business communication: formality, etc.
