BU415 Study Guide - Final Guide: Software As A Service, Systems Analysis, List Of Internet Phenomena
Document Summary
Goals: high quality, geographic expansion, support collection and reporting, consolidation, erp/mrp. It: excel and paper: structure: flat cross functional, people: manager, process: manual, phase 2. It: erp: structure: hierarchy, people: manager, process: manual. Steps: hire consultant to create rfp, screening of rfp and responses, live demo, site visits, finalist and decision criteria. Costs: large difference between the two, they chose the cheap one and it was shit. Allocation 200k to erp team for bonus. Once internet era boomed, so did they. Valentine was v. c and had right to bring in mgmt. , Many areas remained centralized (excluding marketing and rnd) Erp used to be unix (financial, manufacturing and order entry: wasn"t working for their scale. Was concern about getting new erp system bc huge project: wanted all departments to manage on their own. Was shut down for 2 days: system was on brink of failure, put together a team to look into things. Wanted little customization because of time constraints.
