UU150 Study Guide - Final Guide: Canadian Broadcasting Corporation

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Verbal Discussions
When talking with people in professional settings, whether in
person over coffee or via networking technology, there are some
basic tips for making conversations more enjoyable:
Basic Courtesy
Try not to interrupt people in the middle of a story. If you must
interrupt, always excuse yourself and try to get back to what the
other person was saying as soon as possible. This shows people
that you value their ideas and company. Do not talk too loudly or
for too long; these actions might make you seem self-centered.
Topics
Stay away from negative conversation and never tell rumours or
point out major faults in others. These actions build mistrust and
are generally unpleasant.
If you feel the conversation going sour, switch the tone as soon
as possible. Close the negative topic and ask a question to
Cat got your tongue?
For some people coming up with conversation topics can be really difficult. If you
struggle with this, equip yourself with easy conversation starters. You can learning
a lot about the activities of the organization and then talk about related topics
Before going to your placement, try the following:
watch the news.
read articles from a professional journal or mainstream publications.
Follow one or more blogs related to issues and topics relevant to the
organization/agency.
Listen to the CBC – Canadian Broadcasting Company - about
events/initiatives happening locally and around the world that might be
relevant to the organization.
If you get stuck in an awkward silence, you can bring up one of a variety of topics;
the news, sports, the weather, books, movies etc. Asking people questions about
themselves is always a great way to keep a conversation going as well: Most people
love to talk about themselves or a topic about which they know a lot.
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Document Summary

When talking with people in professional settings, whether in person over coffee or via networking technology, there are some basic tips for making conversations more enjoyable: Try not to interrupt people in the middle of a story. If you must interrupt, always excuse yourself and try to get back to what the other person was saying as soon as possible. This shows people that you value their ideas and company. Do not talk too loudly or for too long; these actions might make you seem self-centered. Stay away from negative conversation and never tell rumours or point out major faults in others. These actions build mistrust and are generally unpleasant. If you feel the conversation going sour, switch the tone as soon as possible. Close the negative topic and ask a question to. For some people coming up with conversation topics can be really difficult. If you struggle with this, equip yourself with easy conversation starters.