ADMS 2511 Study Guide - Midterm Guide: Network Virtualization, Cloud Computing, Input Device

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2 Jul 2013
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AP/ADMS 2511 - Management Information Systems – Practice Midterm
Covering Sessions 1 to 4 and 6 to 8 inclusive (Units 1 to 7 in the Internet Section)
This practice exam is structured to take two and a half hours. Since it is worth 75 marks, you
would allocate two minutes for each mark.
15 marks of the multiple choice questions are from Sessions 1 to 4 (representing 20% of the total
grade of the exam). The remainder of the exam is from Sessions 6 to 8.
Question 1 (13 marks)
Westwood Couture is an international designer lable that has been in business for over 100 years.
Westwood Couture sells high end luxury brands of clothing, leather goods, accessories, watches
and designer prescription glasses and sunglasses. The company has flagship stores in all major
retail markets including New York’s Fifth Avenue, London’s Bond Street and Toronto’s
Yorkdale District. The aging Chief Executive officer (CEO) at Westwood Couture has never
been a fan of the Internet and has remained defiant over the years that having an online presence
with an e-commerce website where customers can browse products and shop online would
diminish the brand’s image and devalue the exclusiveness of its products. Instead, the company
has preferred to retail through its own designer stores and through partnerships with major high-
end retailers.
In the last year, Westwood Couture has been facing a fall in both its sales and awareness of its
brand among younger buyers who prefer to shop online. The CEO has relented and agreed to
look into an e-commerce strategy that includes a shopping website.
Required:
A) You have been asked to prepare a report outlining the ethical and legal issues that
Westwood Couture would face if it decides to move to an (online) e-business presence.
Describe three ethical and/or legal issues arising from the nature of e-business that
Westwood Couture would need to consider. For each issue, provide a recommendation as
to how Westwood Couture could address this issue. (6 Marks)
Description of THREE ethical and/or legal
issues arising from the nature of e-business
Recommend how Westwood could address
this issue
B) What is Radio Frequency Identification (RFID) Technology? (1 mark)
C) List and describe two (2) ways that Westwood Couture could make use of RFID in its
retail operations. (2 marks)
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Question 1 (Continued)
D) Westwood Couture decided to hire a computer programmer to develop the e-commerce
website. The site will be used to allow customers to browse products, search for
information and purchase products.
For the following programming languages, describe the language and provide an example
of how the programmer could make use of it during the development of the company
website. (4 marks)
Description of the programming language Example of how the language can be used to
build Westwood’s website
Hypertext markup language (HTML)
Extensible markup language (XML)
Question 2 (12 marks)
You are the new Information Systems Manager for Hampstead’s, a fortune 500 company.
Hampstead’s is a multinational wholesaler and retailer of building products and building
solutions. It has two million customers and approximately 300 stores which are stocked with
more than 40,000 items. All of this business generates billions of customer sales transaction
records per year. The amount of data and processing power is so great that Hampstead’s
operation runs on some 500 servers.
Surprisingly, Hampstead’s still operates with a patchwork of organizational information systems
– some are software packages from various vendors and some are in-house developed systems.
Required:
A) For each of the following types of organizational information systems, explain the function
of the system and provide a specific example of how Hampsteads might be using the
organizational system. (4 marks)
Explain the function of each organizational
information system (noted below)
Specific example of how GCC would use
the organizational information system
Real-Time Transaction processing system
Functional area information system
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B) The Hampstead president has asked you to prepare a brief outline of a presentation you will
make to the senior company managers to convince them that it is time to implement a
comprehensive ERP (Enterprise Resource Planning) system. State three advantages of an
ERP system to Hampstead. (3 Marks)
C) State two disadvantages of an ERP system to Hampstead. (2 Marks)
D) Explain how each of the following technologies could be used by an organization such as
Hampstead to provide computing resources. (3 marks)
Technology How it could be used by Hampstead
Grid Computing
Utility Computing
Edge Computing
Questions 3 and 4 - Multiple Choice Questions (50 marks – 100 minutes)
1. Jones Company pays its large suppliers using e-commerce (bank transfers), and pays its smaller
suppliers by cheque. All payments are based upon supplier invoices that have been matched to
purchase orders and receiving documents proving that goods have been received. Which of the
following is an example of a data item that pertains to the accounts payable process?
a. Unreceived orders
b. Cheques due for payment
c. Purchase order number
d. List of outstanding invoices
2. Something that consists of the physical facilities, IT (information technology) components, IT
services, and IT personnel that support the entire organization is called a(n):
a. Information systems strategy
b. Information technology infrastructure
c. Information technology architecture
d. Supply chain process for globalization
3. The fourth flattener described by Friedman led to a shift from a static, passive approach to
media, to an active, participatory approach. What was this flattener?
a. Uploading
b. Offshoring
c. Outsourcing
d. Work-flow software
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