ADMS 3410 Study Guide - Final Guide: Crew Resource Management, Instructional Design, Human Resource Management

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Document Summary

Crew resource management (crm) training: a type of training that focuses on communication and decision-making. Team members are taught to use all available resources- people, information and equipment: employees who are not properly trained make mistakes that result in accidents that can threaten public safety and well-being. Training: the formal and planned efforts to help employees acquire knowledge, skills and abilities to improve performance in their current job. Development: formal and planned efforts to help employees acquire the ksas required to perform future job responsibilities and for the long-term achievement of individual career goals and organizational objectives (preparing individuals for promotions) Human resource development: involves systematic and planned activities that are designed by an organization to provide employees with opportunities to learn necessary skills to meet current and future job demands. The environmental context of training and development: global competition: increasing global competition has forced organizations to improve their productivity and the quality of the goods and services.